Terms
All retail orders must be prepaid. We accept most major credit cards. Visa, Mastercard, Discover and American Express. Terms and policies may change without notice. All jobbers requesting an open account, or company check O.K. must first complete a credit application. After approval Car Chemistry, Inc. may open an account. Until approval all jobbers may pay by money order, certified check or credit card.
Warranty
All exhaust systems manufactured by Car Chemistry, Inc. are guaranteed against manufacturers defects for a period of 90 days from the date of purchase. The original invoice must accompany all claims. A return authorization number must be issued before the return of any product.
Any defective product must be returned to Car Chemistry, Inc. freight prepaid. After inspecting the product of a valid claim, Car Chemistry, Inc. will replace the defective product and return it via UPS ground service. Car Chemistry, Inc. exhaust systems are for competition use only. Car chemistry, Inc. makes no claim as to sound level (Dba) or note. This will vary on each vehicle. The ceramic coating has been proven to withstand EGT¡¦s up to1600„af without delaminating and up to 1500„a without discoloration therefore any delaminating or discoloring of the coating is due to improper tuning. This could be caused by improper cam tuning, improper ignition timing, improper carburetor jetting, overheating etc.. Dyno testing or breaking in a new motor could cause overheating, to eliminate this problem, use a large fan blowing over the exhaust components to dissipate and transfer heat. Failure to allow the exhaust components to get too hot will result in the coating being damaged.
No credit will be issued for labor or other costs incurred beyond the cost of the original product. Any modification to the product will void all warrantees. Warrantees will be in effect for the original purchaser only. It is the discretion of Car Chemistry, Inc. to replace or issue credit for defective product.
Shipping
All products will be shipped by UPS ground service. Upon request Car Chemistry, Inc. can ship UPS 2 Day Select or UPS Next Day Air for an additional charge. Shipping charges are the responsibility of the customer unless jobber freight allowed policy is in effect. All products are carefully packaged when they leave our facility. Please inspect all shipments on arrival. Any claim for damage should be made with the freight carrier immediately.
Restocking Charge
There will be a 15% restocking charge on all returned products. Please call Car Chemistry, Inc. for assistance. |